Ava Catt Hutchinson

Email | Phone

About

I am a motivated hospitality professional with a track record of delivering exceptional customer service. I am well skilled in hot and dry coffee with expertise in managing large and small teams to meet and exceed business targets. I am passionate about exploring the latest trends in the industry and implementing creative solutions to drive growth.

Work Experience

Manager

Coffee supreme

Oct 2023 - Nov 2024

During my time at Coffee Supreme, I honed my ability to manage high-capacity sales of specialty dry coffee while collaborating with the wider team to meet sales targets and uphold a high standard of service . Additionally, I leveraged my existing skills to efficiently oversee the day-to-day operations of a fast-paced cafe environment.

  • Managed training and hiring of staff.
  • Oversaw high-volume wet coffee production.
  • Memorized and managed a rotation of over 15 varieties of specialty coffee beans for sale.
  • Handled large-scale ordering of specialty coffee beans and brewing equipment.
  • Assisted project management for various initiatives.
  • Maintained effective cross-company communication.
  • Organized and executed events.

General Manager/Chef de partie/Event organiser

No.7

Jul 2022 - Sep 2023

During my time at No.7, I had the opportunity to be part of launching the business, which was an exciting experience. I contributed creatively to building the brand and developing a business model, while also gaining hands-on experience in the daily operations of a busy café and bar. This helped me further refine my industry knowledge and strengthen my customer service skills.

  • Developed and implemented a strategic business structure.
  • Maintained high quality friendly service.
  • Prepared coffee at a high capacity for both dine in and take away, ran the register, carried out other opening and closing duties.
  • Maintained an organised back and FOH.
  • Prepared food and beverages during busy services.
  • Created rosters and Assisted with hiring. Supervised, trained and developed team members.
  • Event organisation.
  • Handled all ordering. Maintained strong communication and relationships with suppliers

General Manager/Chef de partie/Event organiser

Annabels Wine Bar

Mar 2020 - Jul 2022

During my time at Annabel’s Wine Bar, I experienced significant professional growth. I began as a part-time bartender and barista before transitioning to a full-time daytime role. Due to the venue's hours (7am–2am), I quickly advanced and, within two months, was promoted to a full time managerial position, leading the team alongside a colleague. In addition to daily operations, I also took on event management responsibilities and played a key role in fostering a strong sense of community within the space.

  • Assisted in creating a strategic structure for an efficient cafe and bar
  • Maintained high quality friendly service.
  • Maintained an organised back and front of house.
  • Assisted in menu development and wine lists.
  • Prepared food and beverages during busy services.
  • Created rosters and assisted in hiring staff Supervised, trained and developed team members.
  • Event organisation.
  • Handled all ordering. Maintained strong communication and relationships with suppliers

Barista/ FOH

Seabreeze

Aug 2019 - Oct 2020

  • Maintained a a consistent attendance and punctuality.
  • maintained equipment, able to perform maintenance on coffee machines to ensure proper and consistent function.
  • Supervised, trained and developed team members.
  • Responsible for ordering coffee
  • Prepared coffee at a high capacity for both dine in and take away, ran the register, carried out other opening and closing duties.

Barista / FOH

Honeybones

Mar 2019 - Aug 2020

  • Maintained a a consistent attendance and punctuality.
  • maintained equipment, able to perform maintenance on coffee machines to ensure proper and consistent function.
  • Supervised, trained and developed team members.
  • Responsible for ordering coffee at a high volume
  • Prepared coffee at a high capacity for both dine in and take away, ran the register, carried out other opening and closing duties.

Barista/ FOH

Kokako

Apr 2018 - Jul 2019

  • Maintained a a consistent attendance and punctuality.
  • maintained equipment, able to perform maintenance on coffee machines to ensure proper and consistent function.
  • Preformed manual brewing
  • Supervised, trained and developed team members.
  • Assisted with food handling and prep
  • Assisted organisation and worked private functions

Barista/ FOH

Goodness Gracious

May 2017 - May 2018

Barista/ FOH

  • Maintained equipment and performed minor repairs to keep coffee machines functioning properly.
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
  • Maintained a regular and consistent attendance and punctuality.

Education

Landscape Architecture

Unitec, Institute of Technology

High School Graduate

Avondale College, Auckland

Languages

English (Native)

References

Katie Riley

Private Chef +64 27 359 3732 [email protected]

Natalie Guest

Coffee Supreme +64 27 359 3732 [email protected]

Jack Young

Owner, No. 7 +64 27 232 3875 [email protected]

Olivia Ihimaera

Coffee Supreme +64 21 493 059 [email protected]