I am a motivated hospitality professional with a track record of delivering exceptional customer service. I am well skilled in hot and dry coffee with expertise in managing large and small teams to meet and exceed business targets. I am passionate about exploring the latest trends in the industry and implementing creative solutions to drive growth.
Manager
Coffee supreme
Oct 2023 - Nov 2024
During my time at Coffee Supreme, I honed my ability to manage high-capacity sales of specialty dry coffee while collaborating with the wider team to meet sales targets and uphold a high standard of service . Additionally, I leveraged my existing skills to efficiently oversee the day-to-day operations of a fast-paced cafe environment.
General Manager/Chef de partie/Event organiser
No.7
Jul 2022 - Sep 2023
During my time at No.7, I had the opportunity to be part of launching the business, which was an exciting experience. I contributed creatively to building the brand and developing a business model, while also gaining hands-on experience in the daily operations of a busy café and bar. This helped me further refine my industry knowledge and strengthen my customer service skills.
General Manager/Chef de partie/Event organiser
Annabels Wine Bar
Mar 2020 - Jul 2022
During my time at Annabel’s Wine Bar, I experienced significant professional growth. I began as a part-time bartender and barista before transitioning to a full-time daytime role. Due to the venue's hours (7am–2am), I quickly advanced and, within two months, was promoted to a full time managerial position, leading the team alongside a colleague. In addition to daily operations, I also took on event management responsibilities and played a key role in fostering a strong sense of community within the space.
Barista/ FOH
Seabreeze
Aug 2019 - Oct 2020
Barista / FOH
Honeybones
Mar 2019 - Aug 2020
Barista/ FOH
Kokako
Apr 2018 - Jul 2019
Barista/ FOH
Goodness Gracious
May 2017 - May 2018
Barista/ FOH
Landscape Architecture
Unitec, Institute of Technology
High School Graduate
Avondale College, Auckland
English (Native)
Katie Riley
Private Chef +64 27 359 3732 [email protected]
Natalie Guest
Coffee Supreme +64 27 359 3732 [email protected]
Jack Young
Owner, No. 7 +64 27 232 3875 [email protected]
Olivia Ihimaera
Coffee Supreme +64 21 493 059 [email protected]